Proactive communication: The project manager is the focal point and the conduit for all project related communications. Everyone in the project team, the business users and other stakeholders look up to him for directions. Hence, he should always be proactive in communicating to the team. He has access to most resources and holds all the strings. He can tell others what to do and what not to do and what to expect and what not to. He is the one who is expected to share the good news as well as the bad news and intimate the team on the risks and road blocks. He is the one who will rally the cause of the team with the sponsors and the business users. Hence, proactive communication is one of the efficient tools in his toolkit.
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